FAQs

Frequently Asked Questions:

  1. Are your products fresh and uncooked?

- Yes, all our products are sourced fresh to ensure maximum quality and freshness.

 

  1. What type of healthy food options do you offer?

- We offer a range of premium quality uncooked and healthy food options such as grains, nuts, seeds, and superfoods. However, currently, we are offering only Nuts

 

  1. Are your products organic?

- Yes, the majority of our products are organic and free from any harmful chemicals or pesticides.

 

  1. How do I know if your products are high quality?

- We pride ourselves on sourcing only the highest quality ingredients and products to ensure customer satisfaction.

 

  1. Do you offer gluten-free options?

- Yes, we offer a selection of gluten-free options for those with dietary restrictions or preferences.

 

  1. How do I store your products?

- Our products should be stored in a cool, dry place away from direct sunlight to maintain freshness.

 

  1. Are your products suitable for vegans or vegetarians?

- Yes, most of our products are vegan and all are vegetarian

 

  1. Do you offer bulk discounts?

- Yes, we offer discounts on bulk orders, please contact us for more information.

 

  1. Can I return a product if I am not satisfied with it?

- I am afraid, food category products are non-returnable & non-exchangeable

However, if there is some issue at our end, we shall be more than eager to get them resolved for your satisfaction.

 

  1. How long does shipping take?

- Shipping times vary depending on your location, but generally, orders are processed and shipped within 1-2 business days.

 

  1. Do you ship internationally?

- Yes, we offer international shipping.

 

  1. What payment methods do you accept?

- We accept major credit cards, PayPal, and other secure payment methods for your convenience.

 

  1. Can I track my order?

- Yes, once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

 

  1. Are there any hidden fees?

- No, we are transparent with our pricing and there are no hidden fees associated with your order.

 

  1. How can I contact customer service?

- You can reach our customer service team via email or on WhatsApp with any questions or concerns you may have.